jillipg Casino
Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions govern your access to and use of the jillipg Casino website, mobile application, and all related services (collectively, the "Platform"). By registering an account with jillipg, making a deposit, placing a bet, or otherwise using any feature of the Platform, you unconditionally accept these Terms.

These Terms should be read in conjunction with jillipg's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and jillipg.

jillipg reserves the right to modify, update, or replace any part of these Terms at any time. The most current version of the Terms will always be available on this page. Your continued use of the Platform following the posting of any changes constitutes your acceptance of those changes.

2 Eligibility

To register and use the jillipg Casino platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is a strict requirement under PAGCOR regulations and applicable Philippine law. jillipg does not permit gambling by persons under the age of 21 under any circumstances.
• You must be physically located within the Philippines at the time of accessing and using the Platform, unless otherwise permitted by applicable law.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited or restricted by law.
• You must have full legal capacity to enter into a binding contract under Philippine law.
• You must not be a current employee, contractor, director, officer, or agent of jillipg Casino, or an immediate family member of any such person.
• You must not be self-excluded from gambling services or subject to any court order or regulatory directive prohibiting your participation in gambling activities.

By registering an account with jillipg, you represent and warrant that you meet all of the eligibility requirements set out above. Providing false information to circumvent eligibility requirements is a serious breach of these Terms and may result in permanent account closure and forfeiture of funds.

3 Account Registration

To access the full features of jillipg Casino, you must register a personal account. The following rules apply to account registration and maintenance:

• One Account Per Person: Each individual may hold only one active jillipg account. The creation of multiple accounts by the same individual is strictly prohibited and will result in the closure of all associated accounts.
• Accurate Information: You must provide accurate, complete, and truthful information during registration, including your full legal name, date of birth, Philippine address, and valid contact details. You must promptly update your account information if any details change.
• Account Security: You are solely responsible for maintaining the confidentiality of your jillipg login credentials, including your username and password. You must not share your login details with any third party. jillipg will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
• KYC Verification: jillipg is required by PAGCOR regulations to verify the identity of all players before processing withdrawals. You may be required to submit a valid Philippine government-issued identification document (such as a passport, driver's license, SSS ID, or PhilHealth card) and proof of address. Failure to complete KYC verification will result in withdrawal requests being placed on hold.
• Account Ownership: Your jillipg account is personal to you and may not be transferred, sold, or assigned to any other person. Any attempt to transfer an account will result in immediate suspension.

4 Deposits & Withdrawals

jillipg Casino supports a range of payment methods that are compliant with Philippine regulations and convenient for Filipino players. All financial transactions on the Platform are conducted in Philippine Peso (₱).

Accepted Deposit Methods: GCash, PayMaya/Maya, and bank transfers via major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards issued by Philippine banks are also accepted where supported.

The following conditions apply to all deposits and withdrawals:

• All deposits must originate from a payment account registered in your own name. Third-party deposits are not permitted.
• Minimum deposit and withdrawal amounts are as specified on the jillipg cashier page and may be updated from time to time.
• Withdrawal requests are subject to KYC verification. jillipg reserves the right to request additional documentation before processing any withdrawal.
• jillipg aims to process withdrawal requests within the timeframes stated in the cashier section, subject to verification requirements and the processing times of the relevant payment provider.
• jillipg reserves the right to reverse a withdrawal request back to your account balance if the request has not yet been processed and you wish to continue playing.
• Any fees charged by your payment provider in connection with deposits or withdrawals are your sole responsibility.

5 Bonuses & Promotions

jillipg Casino offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, as well as any specific terms and conditions stated in the relevant promotion:

• Wagering Requirements: Bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. The applicable wagering multiplier will be clearly stated in the promotion terms.
• Expiry: All bonuses have an expiry date. Bonus funds and any winnings derived from bonus funds that have not been wagered within the specified period will be forfeited automatically.
• Game Contributions: Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games and live casino games may contribute at a lower rate or not at all. Specific contribution rates are stated in each promotion's terms.
• One Bonus at a Time: Only one bonus may be active on your jillipg account at any given time, unless otherwise stated in the promotion terms.
• Abuse Prevention: jillipg reserves the right to void bonuses and any associated winnings if we have reasonable grounds to believe that a player has abused or attempted to abuse any promotion, including through the use of multiple accounts, coordinated play, or any other fraudulent means.
• Eligibility: Bonuses are available to eligible players only. jillipg reserves the right to determine eligibility at its sole discretion and to withdraw any bonus offer at any time without prior notice.

6 Game Rules & Fair Play

All games available on the jillipg Casino platform are governed by individual game rules, which are accessible within each game. By participating in any game, you agree to be bound by the applicable game rules.

• All games on jillipg use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game results are not influenced by jillipg or any third party.
• In the event of a discrepancy between the result displayed on your device and the result recorded on jillipg's servers, the server-side result shall be the definitive record.
• jillipg reserves the right to void any bet or game round that has been affected by a technical error, software malfunction, or any other fault that has materially affected the integrity of the game outcome.
• Players are expected to conduct themselves in a respectful and sportsmanlike manner at all times, particularly in live dealer games where interaction with dealers and other players occurs.
• Any attempt to exploit software bugs, glitches, or errors for financial gain is strictly prohibited and will result in immediate account suspension and forfeiture of any associated winnings.

7 Prohibited Conduct

The following conduct is strictly prohibited on the jillipg platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, and forfeiture of account balances:

• Providing false, misleading, or fraudulent information during registration or at any other time.
• Creating or operating more than one jillipg account.
• Using the Platform if you are under 21 years of age.
• Engaging in any form of collusion, cheating, match-fixing, or coordinated play designed to gain an unfair advantage.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software or technology used by jillipg.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Harassing, threatening, or abusing jillipg staff, live dealers, or other players.
• Exploiting any technical error, bug, or vulnerability in the Platform for financial gain.
• Depositing funds obtained through illegal means or using the Platform to facilitate any criminal activity.

8 Intellectual Property

All content on the jillipg Casino platform — including but not limited to software, game content, graphics, logos, trademarks, text, audio, video, and the overall design and layout of the Platform — is the exclusive property of jillipg Casino or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from jillipg.
• Use any jillipg trademarks, logos, or brand elements in any manner without express written authorisation.
• Create derivative works based on any content from the Platform.
• Use any data mining, scraping, or similar data extraction tools on the Platform.

Any unauthorised use of jillipg's intellectual property is a breach of these Terms and may constitute an infringement of applicable intellectual property laws, for which jillipg reserves all rights and remedies.

9 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, jillipg Casino shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to:

• Loss of funds resulting from gambling outcomes, which are inherently uncertain and subject to chance.
• Losses arising from technical failures, service interruptions, or connectivity issues beyond jillipg's reasonable control.
• Losses resulting from unauthorized access to your account due to your failure to maintain the security of your login credentials.
• Any loss or damage arising from your reliance on information provided on the Platform.

jillipg makes no warranty, express or implied, that the Platform will be available at all times, free from errors, or that any defects will be corrected. The Platform is provided on an "as is" and "as available" basis.

Nothing in these Terms shall limit or exclude jillipg's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

10 Responsible Gaming

jillipg Casino is deeply committed to promoting responsible gambling among all Filipino players. We recognise that gambling can become harmful for some individuals, and we take our duty of care seriously.

• Self-Exclusion: Players who feel they need a break from gambling may request a self-exclusion period through jillipg's responsible gaming tools. During a self-exclusion period, you will not be able to access your account or place bets.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their jillipg account to help manage their gambling spend.
• Session Reminders: jillipg provides optional session time reminders to help players stay aware of how long they have been playing.
• Reality Checks: Players can enable periodic reality check notifications that display a summary of their session activity.
• Cooling-Off Periods: Players may request a short-term cooling-off period if they feel they need a temporary break from gambling.

jillipg reserves the right to impose responsible gaming measures on any account where we have reasonable grounds to believe that a player may be experiencing gambling-related harm, including imposing deposit limits or initiating a self-exclusion without the player's request.

11 Account Suspension & Closure

jillipg reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a reasonable timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
• Reasonable suspicion of bonus abuse or exploitation of promotional offers.
• Receipt of a chargeback or payment dispute from your payment provider.
• A regulatory requirement or direction from PAGCOR or any other competent authority.
• Your request to close your account or self-exclude.

In the event of account closure due to a breach of these Terms, jillipg reserves the right to withhold any account balance pending investigation. If the investigation confirms a breach, jillipg may forfeit the balance in accordance with applicable regulations. If no breach is confirmed, any remaining balance will be returned to you via your registered payment method.

You may request the closure of your jillipg account at any time by contacting our customer support team. Upon closure, any pending withdrawal requests will be processed in the normal course, subject to verification requirements.

12 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be subject to good-faith negotiation between you and jillipg. You agree to contact jillipg's customer support team in the first instance to attempt to resolve any dispute informally.

If a dispute cannot be resolved informally within thirty (30) days of the initial complaint, either party may refer the matter to the appropriate regulatory authority, including PAGCOR, or to the competent courts of the Philippines.

jillipg's decisions on all matters relating to game outcomes, bonus eligibility, and account status shall be final and binding, subject to any applicable regulatory review process.

13 Amendments to These Terms

jillipg Casino reserves the right to amend, update, or replace these Terms & Conditions at any time. When we make material changes to these Terms, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision will always be displayed at the top of this page. It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the jillipg platform after any changes have been posted constitutes your acceptance of the revised Terms.

If you do not agree to any amended Terms, you must stop using the Platform and may request the closure of your account by contacting our customer support team.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the jillipg Casino platform, please do not hesitate to reach out to our support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly within the jillipg platform — the fastest way to get help.
• Email: [email protected]
• Responsible Gaming Support: Visit our Responsible Gaming page for dedicated support resources.

jillipg Casino is committed to responding to all formal complaints within five (5) business days. For urgent matters, we recommend using the live chat function for the fastest response.